Major CSR Indicators and Our Performance
Major CSR Indicators and Our Performance
| CSR Charter | Scope of Survey | Performance | Items Relating to Major Initiatives* | Note | |||||
|---|---|---|---|---|---|---|---|---|---|
| Indicator | Year ended Mar. 31, 2010 | Year ended Mar. 31, 2011 | Year ended Mar. 31, 2012 | ||||||
| Integrity in Corporate Activities | |||||||||
| 1 | Ratio of outside directors (%) | Ricoh Co., Ltd. | 18 | 18 | 17 | GRI: Organizational Profile 4.3 ISO26000: 6.2 |
|||
| 2 | Number of important notices issued | Ricoh Co., Ltd. | 1 | 2 | 2 |
GRI: PR2 ISO26000: 6.7 |
|||
| 3 | Cases of serious accidents involving consumer products | Ricoh Group | 0 | 0 | 0 |
GRI: PR1, PR2 ISO26000: 6.7 |
The number of serious accidents involving consumer products, which jeopardize the life or physical health of consumers (which may result in death, serious injury, residual disorder, or cause carbon monoxide poisoning or fires, etc.) | ||
| 4 | Code of conduct e-learning program implementation rate (%) | Ricoh Group (Japan) | 100 | 100 | 100 |
GRI: HR3, SO3 GC: Principles 1, 2, 4-7, 9, 10 ISO26000: 6.3, 6.6, 6.7 |
|||
| 5 | Response rate for CSR self-assessments conducted by suppliers (%) | Japan | 98 | 100 | 100 | GRI: HR2 GC: Principles 1, 2, 4-8 ISO26000: 6.3, 6.4, 6.5, 6.6, 6.7 |
Self-assessments started in the year ended Mar. 31, 2010. | ||
| China | — | 99 | — | Self-assessments were not conducted in the year ended Mar. 31, 2012. | |||||
| 6 | Number of serious incidents and accidents involving information security | Ricoh Group (Japan) | 0 | 0 | 0 | GRI: PR8 ISO26000: 6.7 |
The number of serious incidents and accidents involving information security, both of which are required to be made public | ||
| Harmony with the Environment | |||||||||
| 7 | Energy consumption | Total calories (TJ) | Ricoh Group | 3,714 | 4,824 | 4,749 | GRI: EN3, EN4 GC: Principles 7, 8; MDGs 7 ISO26000: 6.5 |
||
| 8 | GHG emissions | Scope 1 | CO2(kt) | Ricoh Co., Ltd. | 45.6 | 46.0 | 47.4 | GRI: EN16 GC: Principles 7, 8; MDGs 7 ISO26000: 6.5 |
|
| 5 gases (kt) | 22.2 | 21.8 | 20.3 | GRI: EN17 GC: Principles 7, 8; MDGs 7 ISO26000: 6.5 |
CO2 equivalent | ||||
| Scope 2 | CO2(kt) | 95.0 | 91.6 | 86.5 | GRI: EN16 GC: Principles 7, 8; MDGs 7 ISO26000: 6.5 |
||||
| Total(kt) | 162.8 | 159.5 | 154.2 | GRI: EN16, 17 GC: Principles 7, 8; MDGs 7 ISO26000: 6.5 |
|||||
| Scope1 | CO2(kt) | Ricoh Group | 104.7 | 158.5 | 158.6 | GRI: EN16 GC: Principles 7, 8; MDGs 7 ISO26000: 6.5 |
|||
| 5 gases(kt) | 23.1 | 22.9 | 21.4 | GRI: EN17 GC: Principles 7, 8; MDGs 7 ISO26000: 6.5 |
CO2equivalent | ||||
| Scope2 | CO2(kt) | 210.9 | 256.5 | 246.3 | GRI: EN16 GC: Principles7, 8; MDGs 7 ISO26000: 6.5 |
||||
| Total (kt) | 338.7 | 437.9 | 426.3 | GRI: EN16, 17 GC: Principles7, 8; MDGs 7 ISO26000: 6.5 |
|||||
| 9 | Water use | Total(km3) | Ricoh Group | 3,845 | 4,018 | 4,012 | GRI: EN8 GC: Principles7, 8; MDGs 7 ISO26000: 6.5 |
||
| 10 | Wastes | Total amount(t) | Ricoh Company, Ltd., manufacturing subsidiaries |
50,389 | 58,634 | 66,984 | GRI: EN22 GC: Principles7, 8; MDGs 7 ISO26000: 6.5 |
||
| Final disposal amount (t) | 298 | 247 | 293 | GRI: EN22 GC: Principles7, 8; MDGs 7 ISO26000: 6.5 |
|||||
| Resource recovery rate (%) | 97.9 | 99.2 | 99.3 | GRI: EN2 GC: Principles7, 8; MDGs 7 ISO26000: 6.5 |
|||||
| 11 | CO2 emissions during product use (imaging equipment) |
Scope3 | CO2(kt) | Ricoh Group | — | 492.2 | 429.2 | GRI: EN26 GC: Principles7, 8, 9; MDGs 7 ISO26000: 6.5, 6.7 |
Amount of CO2 emissions stemming from the use of imaging equipment sold during each fiscal year, calculated based on the expected service life |
| CSR Charter | Scope of Survey | Performance | Items Relating to Major Initiatives* | Note | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Indicator | Year ended Mar. 31, 2010 | Year ended Mar. 31, 2011 | Year ended Mar. 31, 2012 | ||||||||||||||||||||||
| Respect for People | |||||||||||||||||||||||||
| 12 | Number of regular employees | Japan | 41,118 | 40,072 | 38,519 | GRI: Organizational Profile 2.8 LA1 |
|||||||||||||||||||
| Overseas | 67,407 | 68,942 | 70,723 | ||||||||||||||||||||||
| Americas | 35,000 | 34,139 | 33,262 | ||||||||||||||||||||||
| Europe | 17,239 | 17,350 | 17,637 | ||||||||||||||||||||||
| Asia Pacific | 5,025 | 5,645 | 7,864 | ||||||||||||||||||||||
| China | 10,143 | 11,808 | 11,960 | ||||||||||||||||||||||
| Ricoh Group companies (in total) | 108,525 | 109,014 | 109,241 | ||||||||||||||||||||||
| 13 | Annual working hours per regular employee | Ricoh Co., Ltd. | 1,863 | 1,998 | 2,020 | GC: Principle 4 ISO26000: 6.4 |
The following Ricoh Group companies were subject of the survey, data from which was used for items 13–22.
2. Calculated based on the data of the companies available for the survey. (overseas manufacturing subsidiaries: 4, overseas regional headquarters and sales subsidiaries: 33) 3. RMT (only 3 years after its foundation) has not been a subject of the survey. |
||||||||||||||||||
| Overseas manufacturing companies | 2,102 | 2,235 | 2,254 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries |
1,996 | 1,985 | 1,984 | ||||||||||||||||||||||
| 14 | Sex ratio (male: female) | Ricoh Co., Ltd. | 86:14 | 86:14 | 86:14 | GRI: LA13 GC: Principle 6; MDGs 3 ISO26000: 6.3, 6.4 |
|||||||||||||||||||
| Overseas manufacturing companies | 46:54 | 44:56 | 42:58 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries |
68:32 | 69:31 | 69:31 | ||||||||||||||||||||||
| 15 | Percentage of female workers in management positions |
Ricoh Co., Ltd. | 1.5 | 1.9 | 2.3 | GRI: LA13 GC: Principle 6; MDGs 3 ISO26000: 6.3, 6.4 |
|||||||||||||||||||
| Overseas manufacturing companies | 19.9 | 20.0 | 22.6 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries |
24.9 | 25.2 | 24.2 | ||||||||||||||||||||||
| 16 | Percentage of female workers in executive management positions |
Ricoh Co., Ltd. | 0.5 | 0.6 | 0.6 | GRI: LA13 GC: Principle 6; MDGs 3 ISO26000: 6.2, 6.3, 6.4 |
|||||||||||||||||||
| Overseas manufacturing companies | 13.6 | 13.8 | 13.8 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries |
10.4 | 9.5 | 13.9 | ||||||||||||||||||||||
| 17 | Percentage of locallyhired presidents |
Ricoh Group companies overseas |
- | 75 | 80 | GRI: EC7; GC: Principle 6 ISO26000: 6.2, 6.3, 6.4 |
|||||||||||||||||||
| 18 | Percentage of employees with disabilities |
Ricoh Co., Ltd. | 1.96 | 1.96 | 2.06 | GRI: LA13 GC: Principle 6 ISO26000: 6.3, 6.4 |
|||||||||||||||||||
| Overseas manufacturing companies2 | 0.77 | 0.90 | 0.99 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries2 |
1.00 | 1.00 | 1.10 | ||||||||||||||||||||||
| 19 | Average years of service | Ricoh Co., Ltd. | Male | 17.8 | 17.8 | 17.1 | GRI: LA2, LA13 GC: Principle 6; MDGs 3 ISO26000: 6.3, 6.4 |
||||||||||||||||||
| Female | 15.9 | 16.4 | 16.3 | ||||||||||||||||||||||
| Overseas manufacturing companies3 |
Male | 8.5 | 9.1 | 8.7 | |||||||||||||||||||||
| Female | 8.5 | 8.8 | 8.1 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries |
Male | 9.6 | 9.9 | 10.1 | |||||||||||||||||||||
| Female | 7.0 | 7.4 | 7.8 | ||||||||||||||||||||||
| 20 | Annual average hours of training per regular employee |
Ricoh Co., Ltd. | 39.9 | 39.9 | 41.3 | GRI: LA10 ISO26000: 6.4 |
|||||||||||||||||||
| Overseas manufacturing companies | 18.2 | 17.1 | 18.1 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries |
30.6 | 26.7 | 64.2 | ||||||||||||||||||||||
| 21 | Percentage of companies that have conducted human rights education |
Ricoh Co., Ltd. | 100 | 100 | 100 | GRI: HR3 GC: Principle 1 ISO26000: 6.3 |
|||||||||||||||||||
| Overseas manufacturing companies | 80 | 80 | 80 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries |
67 | 69 | 68 | ||||||||||||||||||||||
| 22 | Number of complaints related to human rights |
Ricoh Co., Ltd. | 26 | 15 | 14 | GRI: HR11 GC: Principle 1 ISO26000: 6.3 |
|||||||||||||||||||
| Overseas manufacturing companies | 9 | 6 | 6 | ||||||||||||||||||||||
| Overseas regional headquarters and sales subsidiaries |
4 | 2 | 3 | ||||||||||||||||||||||
| Harmony with Society | |||||||||||||||||||||||||
| 23 | Amount of charitable donations | Japan | Ricoh Co., Ltd. | 127 million yen | 133 million yen | 524 million yen | GRI: EC1 MDGs 1 ISO26000: 6.8 |
Based on the report submitted to Nippon Keidanren’s One Percent Club (monetary donations, contributions of goods, loaning of facilities). | |||||||||||||||||
| Europe | Regional headquarters and sales subsidiaries | 684 thousand euros | 591 thousand euros | 1,053 thousand euros | Aggregate achieved by RE and sales subsidiaries | ||||||||||||||||||||
| Americas | Regional headquarters | — | 1.11 million dollars | 1.175 million dollars | Achievement by RAC | ||||||||||||||||||||
| 24 | Hours spent for social contribution activities | Japan | Ricoh Co., Ltd. | 34,200 | 40,300 | 53,000 | GRI: EC8 MDGs 1 ISO26000: 6.8 |
Total hours spent by employees | |||||||||||||||||
| Europe | Regional headquarters and sales subsidiaries | 10,000 | 10,500 | 13,354 | Aggregate achieved by RE and sales subsidiaries | ||||||||||||||||||||
| Americas | Regional headquarters | — | 2,300 | 3,400 | Achievement by RAC | ||||||||||||||||||||
| 25 | Number of cases of donations to organizations engaged in social contribution through Ricoh’s FreeWill club | Ricoh Co., Ltd. | 45 | 49 | 47 | MDGs 1 ISO26000: 6.8 |
|||||||||||||||||||
| 26 | Number of children who "graduated" from the Ichimura Nature School | Ricoh Co., Ltd. | 407 | 463 | 518 | ISO26000: 6.8 | |||||||||||||||||||
| 27 | Number of times Ricoh Science Caravan was held (number of children who participated in the program) | Ricoh Co., Ltd. | 23 times (13,537 children) | 29 times (16,395 children) | 42 times (17,773 children) | ISO26000: 6.8 | Numbers indicate the number of times Ricoh Science Caravan took place and the number of participants in each fiscal year. | ||||||||||||||||||
| 28 | Number of projects for assisting community development in developing countries | Ricoh Co., Ltd. | 7 | 6 | 7 | MDGs 8 ISO26000: 6.3, 6.8 |
Forest Ecosystem Conservation Projects (6 projects in 2009, 4 projects in 2010, 5 projects in 2011); assistance with the initiative to build schools in Nepal (2009); India BOP project (2010-2011); India education project (2010-2011) | ||||||||||||||||||
- *[Initiatives related to the indicators] GRI: Global Reporting Initiative; GC: The UN Global Compact; MDGs: The UN Millennium Development Goals; ISO26000: International Standard for Social Responsibility
- As a result of the self-assessment conducted in accordance with the GRI guidelines, it is confirmed that this report includes profile information, information on our management approach and details of more than 20 performance indicators. Accordingly, we declare that the GRI Application Level of this report is B.
