Business Continuity Plan and Related Undertakings
Simulation Based on SLA Recovery Manual
In fiscal 2006, Ricoh published “BCP for Business Sites: A Procedural Manual for SLA Recovery.”* It ran a drill based on the manual, which assumes the potential damage caused by an earthquake with an intensity of 6+ or above on the seven-point Japanese scale. During the drill, a run-through was conducted to confirm the on-site recovery procedures prescribed in the manual to be followed by business sites for applicable SLA matters in the event of a large earthquake or other disruption (for buildings, electric power, air conditioning, disaster prevention facilities and entry/exit control, etc.). At the same time, inspections of equipment and facilities and validation of supplies prepared for disruptions by the Anti-Crisis Headquarters were readied for a major disruption. These efforts are supplemented by the reinforcement of buildings and other structures for increased aseismic strengths, which was completed for some buildings in fiscal 2006.
- *Service Level Agreement
Introduction of a System for Confirming Safety of Employees and their Families
In August 2008, a system designed to confirm the safety of employees and their families during emergencies in a timely and safe manner was instituted, and a drill session was conducted to make sure that the system would be used properly during an emergency. This system will eventually cover employees and subcontractors to confirm and ensure their safety (planned for fiscal 2008). Efforts are also being made to redesign and enhance the system for initiating action to resume work and business recovery.
