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About Ricoh > CSR > Concept of CSR [Concept of CSR and its Development]

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Concept of CSR and its Development


The Ricoh Group engages in CSR activities through consistent use of the PDCA cycle

In accordance with our three CSR founding principles, the Ricoh Group engages in CSR activities with the goal to "become a company that is admired by society and whose continued growth is desired." These activities are intended to fulfill two types of responsibilities, namely fundamental responsibilities to society and voluntary responsibilites to society, in the four areas specified in the Ricoh Group CSR Charter. Efforts to fulfill these responsibilities are respectively called compliance activities and being a good corporate citizenship. We hope to achieve our CSR objective: earning society's trust by enhancing compliance efforts, creating an attractive company, and at the same time, increasing our corporate value. This is how we visualize a reliable and attractive global company in line with our management philosophy, while contributing to the development of a sustainable society. In carrying out our activities, we join hands with other departments depending on the theme and issue, and repeat the PDCA cycle* for each topic.
* PDCA cycle: continuous improvement management system using a Plan-Do-Check-Act cycle

PDCA Responsible for Controlling Group and Business Functions
PDCA Responsible for Controlling Group and Business Functions

Framework of the Ricoh Group's CSR
Framework of the Ricoh Group's CSR

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How we determine our CSR activities

In order to expand and deepen our CSR activities, the Ricoh Group looks at social issues from various perspectives, and finds links to specific activities by referring to our CSR Charter. And through communication with our stakeholders, we also reaffirm our stakeholders' expectations and requests for the Group.

Analysis and Investigation of Social Issues/CSR Activity Domain and Specific Activities
Analysis and Investigation of Social Issues/CSR Activity Domain and Specific Activities

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Being a good corporate citizenship
(Voluntary responsibilities to society)

To realize a sustainable society, the Ricoh Group sets its own goals and themes within and outside of its business domain and conducts various activities. Within our business domain, we strengthen activities that may help to resolve global social issues through the Ricoh Group's technology, products and services. Outside of our business domain, we place particular focus on global environmental conservation and the healthy development of youth as part of our social contribution activities, and have enjoyed many achievements in and outside Japan.

Compliance efforts (Fundamental responsibilities to society)

The Ricoh Group has developed compliance and risk management activities that adhere not only to related laws and regulations, but to basic behaviors and conscience as well. Particular efforts are made to institutionalize the Ricoh Group Code of Conduct by ensuring that it permeates into the thought processes and actions of our employees. To this end, we are continuing related education and assessment of understanding within the Group, so that the Code permeates and is established among our employees.

Promoting CSR among our partner companies

As part of our efforts to create a sustainable society, the Ricoh Group is promoting its CSR activities among our partner companies. We ask suppliers both in and outside Japan to observe the Ricoh Group Supplier Code of Conduct as well as to conduct self-assessments and gain feedback. By doing so, we plan to implement PDCA to further improve our CSR activities. The Group is also planning to ask sales partner companies to create systems where Ricoh's know-how can be passed down to them and ask them to voluntarily ensure that CSR takes root in their respective companies.





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